Need help? Call 211 Text your postal code to 21166 (211ON)



Call Findhelp Information Services’ 24-hour, multilingual 211 line for free and confidential information.

If you live in the 416/647 area, just dial 2-1-1 on your phone and an Information and Referral Specialist will help you find the service you need.

(If you live outside the 416/647 area but require information on Toronto services, dial 416-397-4636.)

To connect with us using the texting features on your cell phone, text your postal code to 21166 from Monday to Friday, 4pm-9pm EST. Standard messaging rates may apply.

TTY users can reach 211 by dialing 1-888-340-1001.

Search Tips

Find out how to use the different types of searching available, as well as tips for understanding search results.


A map is provided for every listing (unless a location is confidential or not open to the public), with options for a street grid or satellite view, and a rotatable photo view.

You may experience some difficulties using the mapping feature with older web browsers on older operating systems.

The City of Toronto is bounded by Lake Ontario to the south, Etobicoke Creek and Highway #427 to the west, Steeles Avenue to the north and the Rouge River to the east.

See a full reference map of Toronto, including the 20 sub-areas that you can use to specify a search in a defined area.

Update Your Agency's Record

  • Enter your Agency's name and municipality/community in the Find Services section of the home page and click Go
  • Click on the link to your Agency
  • Scroll to the bottom of your Agency's 211 Central data record page and click Update This Listing
  • Update the information within the listing
  • Click Submit Updates
  • You're all done!  Thank you from 211 Central!  A Findhelp/211 Central Information Resources Specialist will review your submission for accuracy!

Contact Us

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