Ombudsman for Banking Services and Investments

401 Bay St Suite 1505, Toronto, ON M5H 2Y4

PO Box 5 401 Bay St Ste 1505, Toronto, ON M5H 2Y4

Toronto Downtown Central

416-287-2877

1-855-889-6274

1-888-451-4519

416-225-4722

Mon-Fri 8 am-6 pm

Consumers of participating firms who have complained to the firm in question but are not satisfied with the result

Independent organization that investigates customer complaints against financial service providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies

Apply online or email, mail or fax Complaint Submission Form * form can be downloaded from the website

English; French - access to interpreters for other languages

None

- Wheelchair accessible -- call for details

Non Profit

04-Feb-19

08-Feb-19