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Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit

Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit
777 Bay St 17th Floor, Toronto, ON M5G 2E5
Toronto Downtown Central
416-585-7214
416-585-6991 ; 1-866-220-2290
1-888-772-9277
416-585-6464 ; 1-866-321-4127
Compliance/Customer Service Officers
Mon-Fri 8:30 am-5 pm
Landlords and tenants of residential properties, care homes, mobile home parks and land lease communities, and non-profit housing co-operative member units
Regulates the rights and responsibilities of landlords and tenants in residential properties
* responds to complaints about offences under the Residential Tenancies Act
* investigates complaints up to prosecution
* receives complaints and investigates maintenance issues where there are no municipal standards
* complaints may be made to this Unit, or to the Landlord and Tenant Board, or to both -- complaints requiring a repayment order must be made to the Landlord and Tenant Board (see separate entry)
Call, write or visit website for information
English; French - Language Line Service for other languages
None
Wheelchair accessible automatic main entrance; Easy access to elevator
Provincial Government
31-Jul-19
19-Aug-19
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