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Toronto Seniors Helpline

Toronto Seniors Helpline
Mobile service, no service at office
WoodGreen Community Services, 815 Danforth Ave 1st Flr, Toronto, ON M4J 1L2
Toronto Downtown Central
Rochelle McAlister, Senior Manager, Crisis Outreach Service for Seniors, ph:416-645-6000 ext 1908,
Julia Chao, Director, Mental Health and Addictions
City of Toronto
Mon-Fri 9 am-8 pm; Sat-Sun, statutory holidays 10 am-6 pm
Seniors with suspected or diagnosed mental illness or addictions, including dementia * frail, isolated, marginalized, at risk * living in the community * their families, caregivers, care providers, and health care stakeholders
Information and referral for support services including adult day programs for frail seniors or those with dementias, case management, congregate dining, crisis support, foot care, home assistance, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, social contact, supportive housing, transportation
* supportive and crisis counselling
* intensive case management
* harm reduction
* mental health and addictions support
* health assessment and care by nurse practitioners
* referrals to long term primary care or other services

Supportive counselling over the phone, risk assessments, crisis de-escalation and triage to mobile crisis teams including COSS (Crisis Outreach Service for Seniors)

A partnership between Toronto Central Local Health Integration Network (LHIN) and WoodGreen Community Services
English; French; Interpretive Services - for other languages
Not Applicable
Non Profit
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