| Name |
The official operating name of the organization or program,
usually as it appears on letterhead. If the organization or program is commonly
known by another name (an acronym, for example), make a note in the comment
box. |
|
Office phone
|
Main telephone number. If there is more than
one number, please specify how each number should be used. For example:
416-123-1234 Administration, 416-234-2345 Intake. Extension numbers can
be used. |
|
Crisis phone
|
Telephone number to call in a crisis or emergency.
This number can be the same as Office phone. Service must be available Monday-Sunday
24 hours. |
|
TTY phone
|
Teletype machine or telecommunication device
for the deaf. If there is more than one number, please specify how each
number should be used. For example: 416-123-1234 Administration, 416-234-2345
Intake. |
|
Toll-free phone
|
Telephone number that allows callers to call
free of charge. If this number should only be used for a particular service,
please specify. For example: 1-800-123-1234 Information Hotline. |
|
Fax
|
Fax machine number. If there is more than one
number, please specify how each number should be used. For example: 416-123-1234
Administration, 416-234-2345 Emergency Department. |
|
Email
|
Main email address for the organization or program.
|
|
Web site
|
Main home page for the organization or program
on the World Wide Web. |
|
Address
|
Street address where the organization or program
is physically located. If this location is confidential or not open to the
public, complete the Mail Address only! Make a note in the comment box that
the service has no street address. |
|
Mail address
|
Address where mail should be sent if different
from street address or if street location is confidential or not open to
the public. |
| Executive
Officer 1 |
Name and title of the most senior person in the
organization. This person is usually a staff person. |
|
Executive Officer 2
|
Name and title of a senior person in the organization
who shares responsibility with Officer 1 or can be contacted if Officer
1 is unavailable. This person is usually a staff person. |
| Contact
Person 1 |
Name and title of the person to contact for information
or service, if different from Officers 1 or 2. |
|
Contact Person 2
|
Name and title of a person to contact for information
or service if Contact 1 is unavailable. |
Hours
|
Days and hours of service including opening and
closing times of main organization. Hours also includes a breakdown of days
and hours of service for programs, where applicable. |
|
Area served
|
Geographical boundaries of service. This can
be all of Canada, Ontario, a region or county, or the City of Toronto. It
can also be a part of Ontario that includes the City of Toronto or an area
within the City of Toronto. Boundaries are indicated in the order of North-South,
East-West. For example: Steeles Ave-Lake Ontario; Bayview Ave-Etobicoke.
|
|
Languages
|
Languages that service is consistently provided
in. English is assumed to be the default language of service. If service
is not available in English, make a note in the comments box. Languages
are listed in alphabetical order. Spelling is assigned by Findhelp Information Services. |
|
Fees
|
Fees for service, if any. Information about subsidies
is also included. Does not include fees for general membership unless membership
is required to receive services. |
|
Eligibility
|
Specific criteria that people must meet to receive
service. Some common criteria are area of residence, gender, age, income
level, receipt of benefits, type of disability and ethnocultural community.
|
|
How to apply
|
First step that people should take to receive
service such as calling for an appointment, dropping by or completing an
application form. |
|
Physical access
|
Accessibility for people with physical disabilities
including details about entrances, washrooms, elevators and parking. It
can also include details about services located on specific floors of
a building. Findhelp Information Services assigns standard wording. Helpful
phrases include "Wheelchair accessible building including main
entrance and barrier free washrooms," "Braille and tone elevator,"
"Designated parking" and "Street parking close to entrance." |
|
|
Summary of services provided by the organization or program.
|
