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211Ontario.ca
211 Ontario is an online resource to help you find services in Ontario.
Need help? Contact a community information centre near you. Community information and referral centres can connect you to a wide range of services in your area.
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Findhelp Information Services
Office phone English 416-392-4605 ; French 416-338-0727
Toll-free phone Sales orders outside Toronto only 1-800-836-3238 ; French 1-866-667-0366
TTY phone 1-888-340-1001
Fax 416-392-4404
Email info@findhelp.ca
Web site www.findhelp.ca
Address 543 Richmond St W, Ste 125, Toronto, ON, M5V 1Y6
Mail Address Box 203 543 Richmond St W, Toronto, ON, M5V 1Y6
Location (Intersection) Toronto Central (Bathurst St and Queen St W)
Officers Janice Hayes, Executive Director and Chief Executive Officer
Hours 211 -- Mon-Sun 24 hours * office Mon-Fri 8:30 am-4:30 pm
Area served Canada
Languages of service English ; French ; 170 languages available via 211 Inquiry Services (see branch record)
Fees Fees for products and training services * memberships available
Physical access Wheelchair accessible -- call for details, some assistance required
Service description Comprehensive information and referral services * 211 and contact centre services * software, website and database development * consultation and training * partnership and standards development * electronic and print products

Customer Service 416-392-4575, customerservice@findhelp.ca -- annual Directory of Community Services in Toronto (The Blue Book) * customized spreadsheets, labels * advertising opportunities

Data and resource coordination services -- including local and Ontario-wide web resources of community, health, social and related government services such as www.211Ontario.ca, Access to Professions and Trades in Ontario (for internationally trained newcomers), Directory of Justice Services and Resources in Ontario, Directory of Youth Justice Services in Ontario, and Ontario Aboriginal Calendar and Services Directory * Update Desk, 211update@findhelp.ca

Training and outreach, training@findhelp.ca -- training in assessment, information, referral, interviewing, communication skills, customer service, and understanding the structure of human services * outreach presentations

Partnership opportunities 416-392-4566 -- for development of information systems and resources

See branch record for 211 Toronto * projects include Possibilities Online Employment Resource Centre (see separate entry)
Organization type Non Profit ; Registered Charity ; Community Information ; United Way
Last complete update 2010-03-22

This listing is copyright © 2010 Findhelp Information Services